Contact Us

 For routine questions, to apply for electric service or for general information, please call our customer service center, Monday through Friday, from 7:30 a.m. to 7:00 p.m., at 1-866-225-5683.

Service Fees

Membership fee
Each applicant will be assessed a membership fee of $5.00.

Account Set Up Fee
The Cooperative will charge $25.00 for processing each service connection. A service connection is defined as any connection or reconnection which results in establishing a new account, or the transfer of an existing account on the books of the Cooperative.

Deposit
If a deposit is required, the deposit shall not exceed an amount equivalent to one-sixth (1/6) of the estimated annual billing. A deposit may be required if a member's account has been disconnected for nonpayment. The deposit may be adjusted if the Cooperative believes that the deposit is insufficient.

Delinquent Fees
The Cooperative may assess a one-time penalty, not to exceed five (5%) on each delinquent bill.

Trip Fee
The Cooperative shall charge $100 for each trip to Customer's premises, which is requested by the Customer, or is reasonably necessary under standard operating practice (e.g. trip to Customer's premises for collection of a bill, connection, reconnection, or to make a disconnection). For a trip to Customer's premises made outside of the Cooperative's normal working hours, a fee of $150 will be assessed.

Meter Tampering Fee
The Cooperative will charge a meter-tampering fee of $150 if the meter shows any evidence of having been tampered with by any person, firm or corporation other than a Cooperative employee. A $300 charge will be assessed for each addition occurrence. In addition, the Customer will be charged for repair or replacement of damaged equipment and for any electric usage.

Temporary service Connection
A $20 fee is charged for connection of temporary service, which does not require a line extension other than a service drop. Temporary service connections may include connection to a temporary pole for construction power or connection of a temporary building. Additionally, a trip fee will be charged for this service.

Non-Payment Disconnect Fees
If payment is not received in our office before the disconnection date, your service may be disconnected. If disconnected, you will be required to pay all amounts due in order to reconnect service. Reconnect charges include a trip fee of $100 if payment is received in our office before 3:00 pm, or $150 if payment is received in our office after 3:00 pm. You will also be required to pay a deposit equal to 1/6 of the annual billing. These additional charges as specified will be applied to your account and will need to be paid before reconnection.