Magic Valley Electric Cooperative scored an 86 in the ASCI customer satisfaction rating.

Friday , September 28, 2007

We’d like to thank our members for helping us score 86 in the recent American Customer Satisfaction Index*. Your feedback puts Magic Valley Electric Cooperative a full 15 points higher than the utility industry average.

The ACSI measures consumer satisfaction across 43 industries and more than 200 companies.  Magic Valley Electric notched a score of 86 out of a possible 100, placing co-ops well ahead of the utility industry average of 71.  

 *Touchstone Energy ACSI member ratings using the ACSI customer satisfaction survey questions are compared to the ACSI ratings of residential customers of the U.S. largest investor-owned energy utilities.